Privacy Policy
Effective Date: March 15, 2025
Introduction and Scope
BrainPlus Desktop ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our budget preparation platform and financial planning services.
This policy applies to all users of brainplusdesktop.com and our related services. By using our platform, you agree to the collection and use of information in accordance with this policy. We operate under Thai data protection laws and international privacy standards.
Information We Collect
Personal Identification Data
Name, email address, phone number, and mailing address when you register for our services or contact us directly.
Financial Information
Budget data, income ranges, expense categories, and financial goals that you input into our platform for budget preparation purposes.
Technical Data
IP address, browser type, device information, operating system, and usage patterns on our platform through cookies and similar technologies.
Communication Records
Records of your correspondence with our support team, including emails, chat logs, and feedback submissions.
Automatic Data Collection
We automatically collect certain information when you access our platform, including log files, cookies, web beacons, and similar tracking technologies. This helps us understand how users interact with our services and improve functionality.
How We Use Your Information
| Purpose | Data Types Used | Legal Basis |
|---|---|---|
| Provide budget preparation services | Personal, Financial | Contract Performance |
| Account management and authentication | Personal, Technical | Contract Performance |
| Customer support and communication | Personal, Communication | Legitimate Interest |
| Platform improvement and analytics | Technical, Usage Data | Legitimate Interest |
| Security and fraud prevention | Technical, Personal | Legitimate Interest |
We process your personal data only for specific, legitimate purposes related to providing and improving our budget preparation services. We never sell your personal information to third parties or use it for purposes unrelated to our services without your explicit consent.
Data Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users. These providers are contractually obligated to keep your information confidential and secure.
Legal Requirements
We may disclose your personal information if required to do so by law, court order, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements in Thailand.
Business Transfers
In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Your Privacy Rights
Under Thai data protection laws and international privacy regulations, you have several rights regarding your personal data:
- Access: Request copies of your personal data and information about how we process it
- Correction: Request correction of inaccurate or incomplete personal data
- Deletion: Request deletion of your personal data under certain circumstances
- Data Portability: Request transfer of your data to another service provider in a structured format
- Processing Restriction: Request limitation of processing under specific conditions
- Objection: Object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of Consent: Withdraw previously given consent for data processing
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity before processing requests.
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption
All data transmissions are encrypted using industry-standard SSL/TLS protocols, and sensitive data is encrypted at rest.
Access Controls
Strict access controls ensure only authorized personnel can access personal data on a need-to-know basis.
Regular Audits
We conduct regular security assessments and vulnerability testing to maintain the highest security standards.
Staff Training
All team members receive regular privacy and security training to ensure proper handling of personal data.
Data Retention and Deletion
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
Account Data: Retained while your account is active
and for 3 years after account closure for legal and business
purposes.
Financial Information: Retained for 7 years as
required by Thai financial regulations.
Communication Records: Retained for 2 years for
customer service and quality assurance purposes.
Technical Data: Retained for 1 year for security and
platform improvement purposes.
Secure Deletion
When personal data is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. You can request earlier deletion of your data by contacting us directly.
International Data Transfers
Your personal data may be transferred to and processed in countries other than Thailand. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information, including:
Transfer Mechanisms
We use standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or other legally recognized transfer mechanisms to ensure your data receives adequate protection during international transfers.
All international data transfers comply with applicable Thai and international data protection laws. We regularly review and update our transfer mechanisms to maintain compliance with evolving legal requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand user behavior, remember your preferences, and improve our services.
Essential Cookies
Required for basic platform functionality, including authentication and security features.
Analytics Cookies
Help us understand how users interact with our platform to improve performance and user experience.
Preference Cookies
Remember your settings and preferences to personalize your experience on future visits.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you by:
- Posting the updated policy on our website with a new effective date
- Sending email notifications to registered users for material changes
- Displaying prominent notices on our platform when you log in
- Requiring acknowledgment of policy changes for significant updates
We encourage you to review this privacy policy periodically to stay informed about how we protect your personal information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Contact Us About Privacy
BrainPlus Desktop
35 ถนน ผังเมือง 5
Sateng Nok, Mueang Yala District
Yala 95000, Thailand
Email: [email protected]
Phone: +6638146768
Privacy Officer Response Time: We aim to respond to all privacy-related inquiries within 5 business days.